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ICA (North East NHS Independent Complaints Advocacy)


What

Organisation supporting people who need to make a complaint about an NHS service they or someone they know has received. It offers free advocacy services with practical support and information. See website for more information.


Where

Darlington, Durham, Newcastle, North Tyneside and South Tyneside


Who

Anyone who needs support to complain about the NHS in the local authority areas shown above

Available for friends and family


Last updated 18/03/2025 by Cancer Care Map

Website

carersfederation.co.uk

Tel

0808 802 3000 (Freephone) / 07738 994040 (Text/Video messaging)

Email

ica@carersfederation.co.uk

Address

NHS Complaints Advocacy N.E.
Room 210 Aidan House
401 Sunderland Road
Gateshead
NE8 3HU

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